1. Overview
This policy outlines the terms and conditions for the web hosting services provided by Eval Info. By using our services, including the free trial, customers agree to comply with the terms described below.
2. Free Trial
- A 3-day free trial is available for new customers to evaluate our hosting services.
- During the trial, customers receive full access to hosting features outlined in their selected plan.
- The free trial is limited to one per customer and cannot be extended.
- After the trial period, customers must make a payment to continue using the hosting services.
3. Hosting Services
- Hosting plans are hosted on our own server infrastructure.
- Domains are not included in hosting plans and must be purchased separately.
4. Payment and Renewal
- Payments must be made in advance after the trial period for continued service.
- Hosting accounts are activated only after payment confirmation.
- Renewal reminders will be sent 14 days prior to the expiration of hosting services.
5. Data Backup
- Customers are responsible for maintaining backups of their websites.
- While we implement server-level backup mechanisms, we do not guarantee full data recovery in case of failure or data loss.
6. Refund Policy
- Refunds are not available once the hosting account has been activated after payment.
- The free trial period serves as an opportunity to evaluate our services without financial commitment.
7. Customer Responsibilities
- Customers must adhere to acceptable use policies, avoiding hosting illegal, abusive, or prohibited content.
- Customers are responsible for securing their hosting accounts, including passwords and login credentials.
8. Support
- Support is provided for server-related issues, such as performance, uptime, and basic configurations.
- We do not provide support for website content, third-party applications, or custom development.
9. Limitation of Liability
- We are not liable for any damages, losses, or downtime resulting from server issues, hacking, or customer mismanagement.
- Our maximum liability is limited to the amount paid for hosting services during the affected billing cycle.
10. Termination of Service
- Hosting accounts may be terminated if customers fail to comply with our terms or payment requirements.
- Upon termination, all hosted data will be deleted.
11. Amendments
- We reserve the right to update or modify this policy at any time. Customers will be notified of significant changes via email.
12. Contact Information
For inquiries regarding hosting services, please contact us at:
contact@evalinfo.com
